Reference
System
ePlanner (Stellic)
ePlanner is the academic planning platform. The Help Desk handles access requests and routes support questions to training material.
SoftwareNeeds review
Due for review
This follows a procedure as described, but has not been confirmed against the current system. If what you see does not match, report it.
When you use it
- A user requesting access — use the ePlanner Access template
- A user who has access but does not know how to use it — ePlanner Support and Training
Quick reference
- Also called
- Stellic — same platform
- Access requests
- ePlanner Access template; add the role requested
- How-to questions
- ePlanner Support and Training template
Watch out for
- The question that picks the template is "can you get in at all?" — no means Access, yes-but-stuck means Support and Training.
- Leave the template's pre-set description in place. The only thing you add is the role.