Guide
Bookmarks for your browser
Every system the Help Desk uses, as one file you can import into Chrome. Takes about thirty seconds and means you never hunt for a URL again.
Adelphi Help Desk bookmarks
No systems have a configured address yet — the file would be empty.
Download will appear here once an administrator has set the system addresses.
Importing it into Chrome
- 1
Download the file above
It saves as an .html file — that is the format Chrome expects.
- 2
Make sure you are signed into Chrome
With your own profile, so the bookmarks sync to you.
- 3
Open the Chrome menu
The three dots, top right → Bookmarks and lists → Import bookmarks and settings.
- 4
Choose Bookmarks HTML File
Then select the file you just downloaded.
- 5
Look for the new folder
It appears on your bookmarks bar as “Adelphi Help Desk”. Press Ctrl+Shift+B (⌘⇧B on Mac) if the bar is hidden.
Importing adds to your bookmarks — it does not replace what you already have.
9 systems have no address configured yet
These are left out of the file rather than imported as dead links. An administrator sets the real addresses, and they appear here automatically.
- Help Desk Ticketing Portal
- Remote Support Console
- IT Support Meeting Room
- Account Self-Service
- VPN Client Download
- Print Management Portal
- Event & Room Scheduling System
- IT Service Status
- Classroom Technology