Reference
System
EMS
EMS holds room bookings. On a classroom call it confirms the room exists, a class is genuinely scheduled, and the caller is associated with the booking.
SoftwareNeeds review
Due for review
This follows a procedure as described, but has not been confirmed against the current system. If what you see does not match, report it.
When you use it
- Any classroom technology call, before troubleshooting
- Confirming a class is scheduled in the room at that time
Quick reference
- Confirm
- The classroom exists, the class exists, the caller is associated with it
Watch out for
- Record in the ticket that you checked EMS. If you do not, the next person checks it again.