The three Adelphi wireless networks

Adelphi runs three wireless networks. Picking the wrong one is the most common reason a connection fails, and no amount of retyping a password will fix it.

AU

Personal devices — laptops, phones, tablets. This is the network residence halls use.

AU Internal

Adelphi-managed faculty, staff, and student-worker laptops. Identified by an Adelphi asset tag.

eduroam

The inter-university network. Works here and at other participating institutions, but the username format differs by device.

Your username is not your email address

Most Adelphi wireless sign-ins want the username without the domain. The domain also tells you what kind of account it is:

@mail.adelphi.edu

Student account

@adelphi.edu

Faculty, staff, or student worker

rian@mail.adelphi.edu   →   rian
user@adelphi.edu        →   user

Which format, where

AU

Username only, without the domain

eduroam on iPhone or iPad

Username only, without the domain

eduroam on Windows

The full email address, including the domain

eduroam on Android

Needs extra configuration — check the Adelphi documentation

NetReg

Username only, without the domain

Connecting a personal device to AU

1. 1

   Select the AU network

2. 2

   Enter the initial Wi-Fi password when prompted

   It is published on Adelphi's wireless page, linked below.

3. 3

   Wait for the browser sign-in window

   This is the stage people miss. If it does not appear on its own, open any website to trigger it.

4. 4

   Sign in with your username and Adelphi password

   Username without the domain.

5. 5

   Load a real website to confirm it worked

Consoles, smart TVs, and streaming devices

These cannot complete a browser sign-in, so they are registered by MAC address in NetReg and then join AU.